Booking Information

We are delighted that work has begun to transform the theatre into a cultural community hub with theatre at its core.

Things may look a little different from time to time if you are visiting us and we ask for your patience as we work alongside the contractors during this period.  As a charity dependent upon box office income for our revenue, we don’t have the luxury of closing while the work is done. Luckily our project team have devised a building programme which enables us to stay open for most of the year and still bring you the best in drama, comedy, family shows and excellent entertainment.

Please do ensure you read your emails from us closely, as things may vary from visit to visit, and we want to be sure of still giving you the most enjoyable experience.

Thank you in advance for your understanding. We know you will be excited to see this work in progress, and look forward, with us, to the major improvements which are on the way.

If your tickets were emailed to you when you booked, please have these ready to show on your phone, or print them at home.

We will be scanning them to help us advise you of the best way to reach your seats.

There are still vital works being finished in our Main House toilets on our top floor, some of which will be closed during your visit.

Our new ground floor men's, women's, accessible toilets & baby changing facilities are now available.

Cloakroom facilities will not be available, please do not bring large items, as we will not be able to look after them for you.

There's no need to wait to get a great value seat!

Save 50% per ticket, available on all price bands, on a limited number of tickets for selected performances, from the moment they go on sale. Book fast, once they're gone, they're gone!

See individual show pages to see which shows are eligible for Advance Tickets.

When booking online, Advance Tickets will be automatically selected when you choose your seats, if still available. Once all available Advance Tickets have been purchased, our standard ticket prices will become available.

Book 2+ shows at the same time: save 10%
Book 4+ shows at the same time: save 25% 
Friends save an additional 5% on the Multi-Buy price.

See individual show pages to see which shows are eligible.

Tickets must be purchased in the same transaction and cannot be applied retrospectively.

In order to qualify for these discounts, the same number of tickets must be purchased in your transaction for each applicable show.

£13 tickets for selected events in the Main House (Mon - Thu) and the Mill Studio. 

For Schools: 1 free teacher ticket per 10 students.

Prices vary between show. See individual show pages for indication of where discount applies. 

£5 off all ticket prices*, plus 1 complimentary essential companion ticket.

Essential Companion tickets are offered for someone accompanying an adult patron who might not otherwise be able to attend the performance.  These tickets are not for those accompanying children under 16, where the child would always be required to be under the direct supervision of a parent, guardian or other responsible adult (aged 18 or over).

To book Accessible tickets, please contact the Box Office so that we can ensure we can offer you the best seats for your needs.

*subject to production

Group of 25+: Save £4 per ticket, plus two complimentary tickets. 

Group of 10 - 24: Save £2 per ticket.

Schools: £13 tickets plus 1 complimentary teacher ticket per 10 students.

Applies to Main House only, in Areas A and B, Monday - Thursday.

Select performances only, see individual show pages for information.

Pantomime

Groups of 10+: Save £3 per ticket (Red performances only).

Schools: £13 tickets plus 1 complimentary teacher ticket per 10 students (Red performances only)

Youth Groups (u16) 25+   £17 per person (Red performances only)

(Groups for young people under 16, for example, Brownies, Scouts, Cubs, Beavers, Guides, Sea Scouts. Tickets must be paid for in one transaction by the group leader, and tickets must be co-ordinated by the leader when they visit the theatre. Other  groups, such as PTA, theatre goer clubs etc, qualify for the standard group rate).

Save £2 per ticket (Mon - Thu evenings) or £5 per ticket (Sat matinees) for week long shows, on up to two tickets per show (when purchased individually).

Save an additional 5% on Multi-Buy discounts when booking multiple shows. 

Find out more.

• Child (Under 16) - Save £4 per ticket*
• Groups of 10+: Save £3 per ticket for Red & Purple performances
• Schools: £13 tickets plus 1 complimentary teacher ticket per 10 students for Red & Purple performances
• Youth Groups (Under 16) of 25+**: £17 tickets for Red & Purple performances
• Access: £5 off all ticket prices, plus 1 complimentary essential companion ticket

Prices include all applicable fees & levies.
Find out more about our concessions & discounts.

*Excludes our Relaxed & Dementia Friendly Performances.

**For officially recognised open access youth groups for young people under 16 (e.g. Brownies, Scouts, Cubs, Beavers, Guides, Sea Scouts). These tickets must be paid for in one transaction by the group leader, and tickets must be co-ordinated by the leader when they visit the theatre. All other groups, such as PTA, theatre goer clubs etc, must pay the standard group rate.

For our exchanges policy please refer to section 3 of our Terms and Conditions.

Customers have the option of taking out ticket refund protection at the point of booking.

This costs an additional £2.00 per ticket and is administered by the company ‘Secure My Booking’.

To see the full terms and conditions of what ticket protection covers, please click here: Ticket Refund Protection – UK – Secure My Booking.

Ticket refund protection cannot be added to a booking retrospectively and must be included at the time of purchasing tickets.  All live shows and films are covered by ticket refund protection, but workshops are not.

Please note that Yvonne Arnaud Theatre does not manage ‘Secure My Booking’. Any applications for refunds or questions about ticket refund protection need to go directly to ‘Secure My Booking’ by visiting Secure My Booking – The Leading Ticket Refund Protection or calling them on 0330 057 1803 Monday - Friday, 8am - 4pm

A booking fee of £2 per ticket is included in all ticket prices for the Main Stage, and £1.50 for the Mill Studio. 

As a registered charity, we include a £2 restoration levy within the advertised ticket price for all tickets for the Main Stage, and £1.50 for the Mill Studio. This goes to help essential maintenance of the buildings and estate, and to facilitate operational improvements to the organisation.